Terms of service

Jobcom is operated by Jobcom Holdings Pty Ltd (ABN 59 701 516 789), referred to in these terms as Jobcom, we or us. The platform is provided to businesses: employers and their authorised representatives, including Registered Migration Agents. An organisation that uses Jobcom agrees to these terms for itself and for each person it authorises to act in its account, and is responsible for what those people do on the platform.

Job applicants do not need to register. An applicant can sign in with a one-time link sent to their email address to see or withdraw their own applications. If you apply for a role advertised through Jobcom, these terms apply to your use of the site and our privacy policy explains how your information is handled.

Jobcom is a recruitment advertising and evidence platform, including for Labour Market Testing, that also provides managed recruitment services. Depending on the service you choose, Jobcom advertises your roles, receives and organises applications, keeps a record of the advertising, reviews candidates against the criteria you nominate and, with Talent Placement, looks for a candidate for a role you need filled.

If you use Self Service LMT, the Self Service LMT terms also apply to you and, where the two differ, take priority for that service.

Jobcom does not provide legal or migration advice, does not make eligibility decisions, and does not guarantee any immigration, sponsorship, nomination or visa outcome. You and your advisers remain responsible for confirming the requirements that apply to you, and for deciding whether any advertisement and its supporting evidence meet those requirements.

You must give accurate account information and keep it current. Keep your sign-in credentials confidential, and tell us promptly if you believe your account has been accessed without authority. Access is controlled per organisation and per campaign, and you must not attempt to see or use data you are not authorised for.

Jobcom prepares advertisements and supporting documents from the information you provide. Everything prepared for you is a draft: no advertisement is published, and no evidence is finalised or sent, until it has been reviewed and approved by the responsible parties.

Prepared output assists you and is not a substitute for your own review. You are responsible for checking that any advertisement, screening decision or evidence document is correct and appropriate before you rely on it or submit it to any third party, including the Department of Home Affairs.

Where your service includes it, Jobcom staff review applications against the criteria you nominate for the role. With Managed Recruitment this is basic suitability filtering, and applicants who meet your nominated criteria are forwarded to you. With Talent Advance Recruitment it also includes a detailed review of candidates, telephone screening, suitability notes and a shortlist with candidate summaries.

These assessments are Jobcom's view, formed from what candidates provide and tell us, to help you decide whom to interview. A document a candidate provides is treated as sighted, not independently verified, unless we tell you it has been checked with the body that issued it. Our notes are not legal or migration advice, and they are not a decision about anyone's eligibility for a visa or to work in Australia.

Where you choose screened delivery, Jobcom may automatically forward to you only those applications that meet the criteria you set, and hold the rest for a person to review. That automatic routing is a delivery convenience only and never rejects an applicant.

All applications are retained and remain available to you. Jobcom does not make hiring decisions: whether to interview, offer employment to or employ any applicant or candidate is always the employer's decision, and before employing anyone the employer is responsible for its own checks, including the person's right to work in Australia and any licence or qualification the role requires. Jobcom does not guarantee that any applicant or candidate is suitable, will accept an offer or will stay in the role.

With Talent Placement, you tell Jobcom about a role you need filled, and Jobcom looks for a candidate and introduces the candidates it considers suitable. The employer decides whether to interview, offer employment to or employ any candidate Jobcom introduces.

The fee depends on the occupation and industry and is set out in a personalised quote before work begins. It becomes payable only once a candidate introduced by Jobcom has started work with the employer, on the terms set out in that quote.

Jobcom does not guarantee that a suitable candidate will be found, that a candidate will accept an offer, or how long a candidate will stay in the role.

Advertisements placed through Jobcom may also appear on third-party job boards and search services. Those services are independent of Jobcom: how and when they display, format, date or remove a listing is controlled by them, and we do not warrant their availability or their presentation of any advertisement. The authoritative copy of your advertisement is the one hosted on Jobcom.

You are responsible for the accuracy of the role information you provide, for approving the advertisement before it runs, for reviewing any evidence before it is relied upon or submitted, and for the lawful use of applicant and candidate information you receive through Jobcom, including handling it in accordance with privacy law.

The platform, its software, designs, document formats and the way it works remain the property of Jobcom or its licensors. You receive a right to use the platform for your own recruitment and compliance purposes while these terms apply, and no other rights. You must not copy the platform, reverse engineer it, or use it to build a competing service.

Content you provide remains yours. You grant Jobcom the licence needed to host, process and display it in order to provide the service to you.

Each party must keep the other’s non-public information confidential and use it only for the purposes of these terms. For Jobcom this includes information about how the platform operates internally, its documentation and any pricing quoted to you; for you this includes your campaign information, which we treat as confidential and do not publish.

Jobcom is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Jobcom excludes all warranties not expressly set out in these terms, including any warranty that the platform will be uninterrupted, error-free, or that any advertisement, screening result, shortlist, candidate introduction, monitoring record or evidence document will be accepted by any third party or achieve any particular outcome.

Nothing in these terms excludes any right or guarantee that cannot lawfully be excluded, including under the Australian Consumer Law. Where Jobcom is liable under a non-excludable guarantee, and the law permits, our liability is limited to resupplying the affected service or paying the cost of having it resupplied.

To the maximum extent permitted by law, Jobcom is not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, opportunity, goodwill, or any immigration, sponsorship, nomination or visa outcome, arising from your use of the platform. To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the platform is limited to the fees you paid to Jobcom for the campaign or service giving rise to the claim.

You agree to indemnify Jobcom against claims, losses and costs arising from your breach of these terms, from information you provide, from an advertisement or evidence you approved, or from your use of applicant information, except to the extent caused by Jobcom.

You agree not to misuse the platform, interfere with its operation, attempt to access data you are not authorised to see, probe or test its security without our written agreement, or upload unlawful or harmful content.

Campaigns and services are quoted before they begin and invoiced as described in our published prices or your quote. Talent Placement is priced by personalised quote, and its fee becomes payable only once a candidate introduced by Jobcom has started work, as described above. Invoices are payable by the date they state. Fees are exclusive of GST unless stated otherwise. If an invoice remains unpaid after notice, we may pause work on the related campaign or service until it is paid.

We may suspend or close an account that materially breaches these terms, uses the platform unlawfully, or creates a security risk, giving notice where practicable. You may stop using the platform at any time. Ending these terms does not affect fees already incurred, and records are kept and removed as described in our privacy policy. Clauses which by their nature should survive, including confidentiality, liability and indemnity, continue to apply.

These terms are governed by the laws of Western Australia, Australia, and the parties submit to the jurisdiction of the courts operating there.

We may update these terms. Where a change is material, we will make the updated terms available and record the effective date. Questions about these terms can be sent through our contact page.